Helplines

If your safety or the safety of others is at risk, contact emergency services on 000 (24 hours, every day)

Beyond Blue
1300 22 4636 (24 hours, every day)

Online chat: 3pm to 12am (email responses within 24 hours)

Lifeline
13 11 14 (24 hours)

Text 0477 131 114 (24 hours, every day)

Lifeline online crisis chat (from 7pm to midnight, 7 nights)

SuicideLine Victoria

1300 659 467 (24 hours, every day)

Online and video chat is also available via their website.

Suicide Call Back Service
1300 659 467 (24 hours)

Online and video chat is also available via their website.

Kids Helpline
1800 55 1800 (24 hours)

13YARN

13 92 76 (24 hours, every day)

National crisis line support for Indigenous Australians

Other helplines

ARCVic 

Anxiety and OCD Helpline

1300 269 438 (10am to 8.30pm weekdays)

MindSpot Clinic   

Phone and online service for people with stress, worry, anxiety, low mood or depression

1800 61 44 34 (8am to 8pm weekdays, 8am to 6pm Saturday)

Switchboard — Qlife 

Counselling, information and referral services for LGBTIQA+ people, their family and friends

1800 184 527 or online chat (3pm to 12am, every day)

Brother to Brother

24-hour crisis line for Aboriginal men

1800 435 799 (24 hours, every day)

HeadtoHealth help you find digital mental health services from some of Australia’s most trusted mental health organisations.
1800 595 212

Cairnmillar Institute (free telehealth counselling)
1800 391 393

Tandem Support and Referral Line information, support, advocacy or referral for family members or friends who are supporting a person with mental health issues.
1800 314 325

Blue Knot Foundation Helpline information, support or referral for adult survivors of childhood trauma and abuse. 
1300 657 380, 9am-5pm / 7 days a week

Butterfly Foundation's National Helpline counselling and treatment referral for people with eating disorders, and body image and related issues.
1800 33 4673 8am-9pm / 7 days a week

eheadspace mental health and wellbeing support, information and services to young people aged 12 to 25 years and their families. 
1800 650 890.

MensLine Australia telephone and online support and information service for Australian men. 
1300 78 99 78, 24 hours / 7 days a week.

PANDA (Perinatal Anxiety & Depression Australia) telephone information, counselling and referral service. 
1300 726 306, 9am-7:30pm AEST (Mon-Fri).

SANE Australia support, training and education enabling those with a mental illness to lead a better life. 
1800 18 7263, 9am-5pm (Mon-Fri).

The Compassionate Friends Victoria information and peer support for families trying to rebuild their lives after the death of a child, sibling or grandchild, from trained volunteers with lived experience.
9888 4944 or 1300 064 068 24/7. Siblings (aged 18-30 years) can use the web chat daily, 3pm-12am.

Open Arms (Veterans and Families Counselling) 24/7 free and confidential counselling to anyone who has served at least one day in the ADF, and their families. 
1800 011 046. 

Mental Health Foundation Australia National Mental Health Helpline offers emotional and practical support to families, carers and individuals with mental health issues. The response team does not provide counselling but can arrange a call back from a trained Psychologist or Counsellor.
1300 643 287. 

*List of helplines from Mental Health Victoria as of April 2022